PHIX Warranty

WARRANTY DETAILS

Your PHIX device is covered by a 3 month limited warranty, and your PHIX+ device is covered by a 1 year limited warranty.

Who Qualifies for these Warranties? You qualify for warranty if you have a registered device purchased from Brewell MFG or other authorized retailers. You must be above the legal purchasing age for nicotine in your state. The warranty is non-transferable, and is only valid for the original owner of the device. Please register your PHIX+ device as soon as possible in order for us to guarantee warranty service.

If you didn't register your product within a month of purchase, you may still be eligible for warranty or similar service. Please email info@PHIXvapor.com.

PHIX Vapor has the right to revoke warranty service to users found to be submitting fraudulent information.

What Does it Cover? This warranty covers faults in materials or workmanship for a period of one year under normal use as defined by our user manual.

What Does this Warranty Not Cover? Our warranty does not cover damage resulting from normal wear and tear, accidents, or other external events. Our warranty does not cover damage resulting from improper storage, misuse or abuse, superficial damage to the sleeve including scratches, cracks, or exposure to extreme conditions including heat, dirt, and water. “Misuse” includes without limitation use in a manner or environment not in compliance with the recommendations in this document, our online user manual, or related documentation.

Our Warranty does not cover normal depletion of consumable parts such as the battery, unless occurring due to a defect in original materials or workmanship.

Our Warranty does not cover products that have been physically or electronically altered, modified, undergone unauthorized repairs, or exhibit third-party changes. Vinyl wraps or other purely decorative modifications will not void your warranty unless PHIX Vapor determines them to have caused damage to the product.

What Will We Do? If your Product is defective or malfunctioning, PHIX Vapor will either replace it at our discretion, or repair it using new or refurbished materials.

How to Obtain Warranty Service? Visit the PHIX Warranty Forms
PHIX Warranty Form
or email info@PHIXvapor.com to claim a warranty on your device.

Is There a Warranty on Your Pods? PHIX Pods are not protected by explicit warranty, but if you are unsatisfied with your experience with your pod(s), email us at info@phixvapor.com.

WARNING: Electronic Cigarettes and E-liquid products may contain nicotine, a chemical known to the State of California to cause birth defects or other reproductive harm. These products are not smoking cessation products and have not been tested as such. E-liquid products, electronic delivery devices, and accessories are intended for use by adults of legal smoking age (e.g., 18 years or older), and not by children, women who are pregnant or breastfeeding, or persons with or at risk of heart disease, high blood pressure, diabetes or taking medicine for depression or asthma, or who otherwise may be sensitive to nicotine. Nicotine is addictive and habit forming, and it is very toxic by inhalation, in contact with the skin, or if swallowed. Ingestion of the non-vaporized concentrated e-liquid ingredients can be poisonous. Keep away from children and pets. If ingested, immediately consult your doctor or vet. Nicotine can increase your heart rate and blood pressure and cause dizziness, nausea, and stomach pain. Inhalation of this product may aggravate existing respiratory conditions. These e-liquid products have not been evaluated by the Food and Drug Administration nor are they intended to treat, mitigate, prevent or cure any disease or condition. WARNING: This product can expose you to formaldehyde, which is known to the State of California to cause cancer, and nicotine, which is known to the State of California to cause birth defects or other reproductive harm. For more information, please go to P65 Warnings Website.

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